📍Lancaster, PENNSYLVANIA
$25 deposit is required TODAY to book an Appointment.
For Your Balance and Gratuities:
CASH is Preferred Please!
This helps us keep costs down ⬇️
We do not employ a receptionist, you cannot call to make an appointment since a deposit is due to secure your Appointments. If you have questions, you can leave us a message at +1 (717) 537-9987 or send us an email at info@lancastersluxelashes.com or through our contact us page and we will get back to you when we are not servicing our clients in the salon.
we are not LUXE SALON, who does Hair
Waxing services are only offered as add-on services. They are not offered as standalone services at this time as our schedule is too full to offer.
Frequently Asked Questions
What are your booking policies?
Please make sure to book your appointments at least a week in advance to avoid disappointment. You must be on time for your appointments or it may be subject to cancellation; usually if you are more than 10 minutes late. If you cannot make your appointment as booked, please contact us immediately. Typically we have a full calendar each day and a waiting list. If you are not able to make your appointment, someone else could, so please respect your estheticians time, calendar and other clients.
This is a small Women-Owned business. Please support local, small businesses. Our owner is a Women. Thank you for your patronage!
What is the deposit policy?
Deposits of $25 are due at the time of booking. Your deposit is applied to your balance and your balance is due at the end of your appointment. We encourage you to pay for your balance and tip in cash.
Your deposit is only refundable, if you cancel your appointment prior to 48 hours of your appointment. If you cancel or need to reschedule within 48 hours you will loose your deposit and be subject to cancellation fees upto 50% of the cost of your appointment. Communication is key. We do not enjoy charging for missed appointments, please communicate as soon as possible to possibly avoid this.
What is your cancellation policy?
If you cancel or need to reschedule within 48 hours you will loose your deposit and be subject to cancellation fees upto 50% of the cost of your missed appointment. Communication is key. We do not enjoy charging for missed appointments, please communicate as soon as possible to possibly avoid this. While you may not be at your appointment, your Esthetician will be.
If you fail to arrive on time your appointment may be canceled. If we cannot perform your service within the time alloted, your appointment will be cancelled and you may also be banned from making future appointments, we have a full calendar each day, and your tardiness is disrespectful to the other clients who show up on time, we need to keep all clients happy.
Something went wrong, can I get a refund?
we do implement a policy, where it Is Your Responsibility To Express Your Discontentment With The Services Acquired Before Leaving Your Appointment. Once You Depart From The Studio, Your Sale Is Final And You Will Not Receive A Refund, as a service provider, the service was providing and cannot be refunded.
With that being said, we stand behind our work. Please reach out if there is anything you feel we need to correct or fix. We strive to provide 5 star service for all clients.
Do you take credit cards?
Cash is always preferred for your balance and your tip, but we also accept credit and debit cards as forms of payment. We do not carry cash to make change.
You are required to pay with a card when you book your appointment to secure your appointment with Jaime with a $25 deposit, it must be paid with a card, You can also prepay for your balance and pay a tip through your email receipt, link at the bottom.
How long will my lashes last?
The life of your set will depend on the your lifestyle and how well you take care of your lashes, how fast they naturally grow and how much makeup and oil you use. On average, our customers have found that their sets last 3-4 weeks, however, on occasions they have lasted longer, but that doesn't mean that look their best. fills are required no more than every 21 days apart to account for shedding and lifestyle. We are not responsible for any lash loss after you leave our premises, but having said that, if you have a significant amount of lash loss on days 1-3. please contact us to assess. We typically cover anything in the first few days. but honestly that hasn't happened in years.
I missed my appointment, now what?
48 hours notice is required to cancel your appointment. If you have not given us proper notice and you are a no call no show, we reserve the right to charge you 100% of your missed appointment. Please contact us immediately if you have missed your appointment. Missed appointments are dealt with on a case-by-case basis. Remember, your deposit is non-refundable. We secure your spot and make sure the time is allotted for your service. While you may not be at your appointment, your Esthetician will be. You may also be banned from making future appointments.
Will you work on lashes done by a different technician?
YES. You are required to book a Foreign Fill that is located under the 'Lash Extensions Refill' Category. This will allow for extra time for a consultation, and extra repair time. After the first appointment, you can book regular fill appointmentes. You must have had a fill iwthin the last 2 weeks. If you come in looking crazy, you will be rebooked for a fullset and charged a cancellation fee for the current appointment.
Do You Microblade?
NO. WE DO NOT DO MICROBLADING! In the state of Pennsylvania it is against the law to have Microblading and COSMETOLOGY/ESTHETICIAN services in the same building. Therefore you must find a tattoo studio to Microblade you. Etheticians are forbidden from providing these services in our state! We recommend this Microblader in our area: Natalie Cruz Permanent Cosmetics
Can I bring my kids or a guest to the appointment?
No guests are allowed at any time. Friends, significant others, parents, boyfriends etc. the studio is just not big enough and coronavirus and other viruses have created an environment where we need to keep things safer for our clients, Please make the necessary arrangements for your children. Furthermore, our studio is not safe for children, with hazardous objects around and fumes that may be toxic for your children to inhale. We appreciate your understanding.